📌 School Holiday Programme Policies

• Once payment is made, your child will be placed on the waitlist for the selected class.
• A minimum of two students is required to start a new or existing class.
• Class fees are non-refundable, and cancellations cannot be accommodated.
• Please arrive 20 minutes before class to allow time for parking, registration, and settling in.
• Parents are responsible for ensuring their child is prepared and ready to begin on time.
• For single-session classes: If you arrive 15 minutes late or more, entry will not be allowed as it disrupts the learning environment. A replacement class cannot be offered, and a new class fee will apply. This is not a drop-off programme. Each participant must be accompanied by a parent or responsible carergiver.
• If a child refuses to join or participate, the coach will decide whether a replacement class can be offered. Refunds are not available.

💰 Inclusive Fees Policies

• Our programmes are designed to remain affordable, accessible, and sustainable for all families.
• Sibling Discount: RM50 off for the second and third child registered.
• Referral Discount: RM50 off for the introducer (one-time per successful referral).
• Group Discount: RM30 off per participant (minimum of 3 students registering together).
• Follow-Up 1-to-1 Coaching: RM150/session, offered at RM50/session for programme participants.
• Class schedules may be adjusted when necessary to ensure fairness and smooth operations.
• Classes may be cancelled or combined if there is only one student enrolled.

🛡️ General Etiquette & Safety Policies

• If your child — or anyone in the household — shows signs of illness, please keep them home until fully recovered or cleared by a doctor.
• Parents or carers are encouraged to accompany their child for our LRT Xplorer Programme.
• We welcome feedback. Email us at helpinghands@thexdschool.com or speak with our facilitation team.
• Free parking is available behind our repurposed double-storey terrace house. Please park considerately.
• During your first visit, we will provide a brief orientation. Please allow extra time for this.

🌟 Our Principles: Why These Policies Matter

At XD School, parent partnership is treasured. Our goal is to help every student build independence through Functional Academics. This journey requires:

• Courage from parents to explore new approaches
• A shift from protective to productive and pragmatic parenting
• Time, patience, and shared commitment

📸 Consent to Use Photos & Videos

• You permit XD School to use your child's photos, videos, voice, or your statements to meaningfully uplift other parents and the community.
• Your testimonials will be voluntary, and you will not receive payments or gifts.

⚖️ No Liability to Organisers

• You agree not to hold the organisers responsible for any injury, loss, or damage during the programme.
• While the organiser takes every effort to make the programme safe for everyone, you waive all claims related to injury, death, or invalidity.
• All information is confidential and used only for Care2Run / XD School programmes.
• I agree to all the terms stated on XD Schools Indemnity Form